Features
Everything your volunteer programme needs, nothing it doesn't
Seven connected tools that take a volunteer from first click to fifth year. Built with coordinators, safeguarding leads and volunteers themselves.
Recruitment
Turn interest into rostered volunteers, faster
Share one sign-up link everywhere. Applicants land in a simple pipeline where you screen, interview and onboard them without chasing emails.
- Branded sign-up forms with the questions each programme needs
- Drag-and-drop pipeline from new applicant to onboarded
- Automatic welcome emails and next-step reminders
Rostering
Fill every shift with the right people
Post an opportunity once and Charity Amp suggests who to invite based on availability, checks, skills and how far they live, so rosters fill themselves.
- Smart matching by availability, skills, checks and location
- Recurring shifts, waitlists and swap requests
- Calendar sync for volunteers, so nobody forgets
Live Ops
Know what's happening today and fix it in minutes
Live Ops is mission control for shift days. See every site at a glance, get warned about gaps hours before they start, and fill them from your standby pool in one tap.
- Live view of who's checked in across every site
- Early warnings when a shift is short
- One-tap 'fill gap' to your standby pool by SMS and push
Compliance
Every check current. No spreadsheet required.
Set the checks each programme needs once. Charity Amp tracks expiry dates, reminds volunteers to renew and stops anyone uncleared from being rostered.
- Rules per programme: police checks, WWCC, first aid, code of conduct
- Automatic renewal reminders 60, 30 and 7 days out
- Review uploaded documents side by side, approve in one click
Messaging
One inbox for every conversation
Send updates to a shift, a programme or everyone, on the channel each volunteer prefers. Replies come back to a shared inbox so nothing gets lost in personal phones.
- SMS, email and push from one composer
- Personalised templates for reminders and thank-yous
- Shared team inbox with delivery and read receipts
Reports & Impact
Show funders the difference volunteers make
Every hour logged is traced to the programmes and people it reached. Share a live impact report or export a funder-ready PDF in seconds.
- Hours, people supported and value of donated time
- Programme outcomes and trends quarter on quarter
- Share a live link or export to PDF and CSV
Volunteer portal
A portal volunteers actually enjoy using
No app to download and no password to forget. Volunteers see their next shift, what you need from them and the difference their hours made, all on their phone.
- Accept shifts and swap with others in a tap
- Upload and renew checks from the phone camera
- Check in on arrival and see hours given this year
Security & privacy
Built to hold the details people trust you with
Volunteer records include police checks, medical notes and children's details. We treat them that way.
Data hosted in Australia
Your volunteer records stay onshore, encrypted at rest and in transit.
Privacy Act aligned
Built around the Australian Privacy Principles, with consent captured at sign-up.
Single sign-on & 2FA
Google and Microsoft SSO for staff, plus two-factor authentication.
Role-based access
Coordinators see only their programmes. Sensitive documents stay locked down.
Full audit trail
Every approval, edit and export is logged with who did it and when.
Daily backups
Point-in-time recovery and 99.9% uptime, monitored around the clock.
Integrations
Plays nicely with the tools you already use
Sync calendars, push hours into your CRM and send donors the impact your volunteers create.
- Google Workspace
- Microsoft 365
- Salesforce
- Xero
- Mailchimp
- Slack
- Zapier
- Outlook Calendar
Give your volunteers the organisation they deserve
See Charity Amp with your own programmes in a 30-minute walkthrough, or start free and invite your team today.