Volunteer portal
A portal volunteers actually enjoy using
No app to download and no password to forget. Volunteers see their next shift, what you need from them and the difference their hours made, all on their phone.
- Included free in every plan
- Works on any phone, tablet or computer
- Your logo and colours
Built for volunteers
Everything they need, nothing to learn
Designed with volunteers aged 16 to 86, so it works for everyone, whether they give an hour a year or a day a week.
No app, no password
A magic link signs volunteers in on any phone. They can add it to their home screen in one tap.
Reminders that help
Shift reminders, renewal nudges and last-minute changes by SMS, email or push, whichever they prefer.
Calendar sync
Accepted shifts appear in Google, Apple or Outlook calendars, and update if anything changes.
Swaps without the group chat
Offer a shift up for swap and the portal asks eligible volunteers, then updates the roster.
Accessible by design
Large tap targets, screen reader support and plain language, tested with volunteers of all ages.
In their language
The portal is available in multiple languages, so more of your community can take part.
Shifts
Pick up shifts in a tap, only the ones that fit
Volunteers see open shifts matched to their availability, skills and checks. Accepting adds it to their calendar; can't make it? Offer a swap and the portal finds cover.
- Open shifts matched to each volunteer
- One-tap accept, straight into their calendar
- Swap requests that find cover automatically
Documents
Paperwork that takes minutes, not follow-ups
Every check is listed with its status and expiry. When something needs renewing, volunteers get a nudge and upload it from their phone camera. No printer, no scanner, no email chains.
- Clear status for every check and training
- Renewal reminders before anything lapses
- Upload with the phone camera, reviewed by your team
Hours & impact
Show every volunteer the difference they make
Hours log themselves from check-ins. Volunteers see what their time made possible and can download a certificate of service for study, work or Centrelink.
- Automatic hours from check-in and check-out
- Personal impact: meals, families, sessions
- Downloadable certificate of service
Getting started
From invite to first shift in minutes
No accounts to set up for them, and no training session required.
Step 1: Get a magic link
Volunteers are invited by email or SMS, or sign up from your website. One tap and they're in.
Step 2: Confirm their details
They check their details, set their availability and upload any checks your programmes need.
Step 3: Pick their first shift
Matched shifts are waiting. They accept, it lands in their calendar, and you see them on the roster.
For coordinators
Less chasing. More doing.
- average time to renew a check
- 3 min
- of volunteers use it on their phone
- 92%
- fewer 'can you cover?' calls and texts
- −70%
- average volunteer rating
- 4.8/5
FAQ
Questions, answered
Can't find what you're looking for? Email hello@charityamp.com or book a call.
Give your volunteers a portal they'll love
See the portal from a volunteer's point of view in a 30-minute walkthrough, or start free with up to 25 volunteers.